Shipping & Returns
UK & EUROPE
Free delivery for orders over £50. Orders under £50 will be charged a £4.99 shipping fee.
REST OF THE WORLD
Free delivery for orders over £100. Orders under £100 will be charged a £9.99 shipping fee.
Orders are processed from Monday to Friday during working hours.
Standard shipping times differ by destination:
UK & Ireland within 6-7 business days
Europe within 6-7 business days
Rest of the World within 14-20 business days
DUTIES & TAXES
We currently do not offer pre-paid duties and taxes so please be aware that shipping from Europe to your shipping destination could incur customs charges.
For all orders to the UK, duties & taxes are included.
We are working to improve this service as soon as possible!
Return & Refund Policy
- Sadly, we are unable to change an order once it has been placed due to our current systems. Please double check that the sizes and colours are correct when placing an order.
- We are unable to change the address to a different country. Orders with incorrect addresses will be cancelled if they are unable to be shipped.
- Please note, we do not accept returns and only size exchange. Exchanges must be sent to the country the goods were originally sent from, but please be aware that the customer is liable for the cost and delivery of this parcel.
- Please ensure that you have written your shipping and billing address correctly as we are unable to update these details.
Please contact our team at firstname.lastname@example.org and we will get back to you as soon as possible.